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Remote support is a cost-effective technology that allows one of our technicians to service your computer from a remote location. This way, the technician doesn’t even have to be where your computer is located.  We can securely connect to your computer and see your desktop screen just as if we were sitting right there in your home or office.


Remote support is useful in so many ways, particularly when it comes to saving time and money.  All you need is an internet connection.


The major benefits are as follows:


  • Safe and secure: The only one logging into your computer from a remote location is us.

  • Convenient: You can schedule a technician to service your computer at any time of the day, often on the same day you call.

  • Not location bound: You can live far outside of our service area. Our support is available for you when you need it.

  • Saves time: No time wasted waiting for someone to arrive.


We can provide remote support on a purely ad-hoc basis, but with one of our tailored support contracts remote support is included free of charge.

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